Privacy Policy

1. Information We Collect

We collect information that you provide directly, data generated while using the Service, and limited data from third parties who help us operate the platform.

• Account data such as name, email address, preferred locale, profile photo, or authentication tokens;
• Assessment inputs and results, including responses, progress, derived scores, and optional feedback;
• Usage data such as pages viewed, features used, referring URLs, timestamps, and error diagnostics;
• Device and technical data including browser type, operating system, approximate location (from IP), and cookie identifiers;
• Support or research communications that you send to us via email, chat, or surveys.

2. Cookies & Similar Technologies

We use cookies, local storage, and similar technologies to keep you signed in, remember preferences, measure engagement, and secure the Service.

You can adjust browser settings to refuse cookies, but certain features may become unavailable or behave unpredictably.

3. How We Use Information

We process personal data for the following purposes and rely on one or more legal bases described below.

• Provide and personalize assessments, dashboards, and recommendations;
• Develop new features, conduct analytics, and improve usability by studying aggregated usage trends;
• Maintain safety and integrity by monitoring for fraud, abuse, or technical issues;
• Communicate with you about account status, product updates, onboarding tips, or marketing (with your consent where required);
• Comply with legal obligations, enforce our agreements, and protect the rights of WeLoveTest and our users.

4. Legal Bases for Processing

When required under applicable law (e.g., GDPR), we rely on specific legal bases to process your data.

• Performance of a contract when we provide the Service you requested;
• Legitimate interests such as service improvement, security, and preventing misuse, provided those interests are not overridden by your rights;
• Compliance with legal obligations, for example responding to lawful requests;
• Consent, which we will obtain for certain optional features or marketing communications and which you may withdraw at any time.

5. Information Sharing & Disclosure

We do not sell personal data. We share information only as necessary for the purposes described in this policy.

• Service providers that host infrastructure, process payments, send emails, or provide analytics, bound by confidentiality obligations;
• Collaborators you explicitly authorize (e.g., when sharing an assessment report);
• Legal requests or regulatory investigations when we believe disclosure is required by law or necessary to protect safety, rights, or property;
• Business transfers if we explore or complete a merger, acquisition, or asset sale, in which case we will continue to protect your data.

6. Data Retention & Deletion

We retain personal data only for as long as it is needed for the purposes described above or as required by law.

You may request deletion of your account or specific data by contacting us. We will comply unless retention is necessary for legal, security, or legitimate business reasons.

7. Data Security

We employ administrative, technical, and physical safeguards such as encryption in transit, role-based access controls, and regular security reviews.

No online service can guarantee absolute security, but we continuously monitor for vulnerabilities and respond to incidents promptly.

8. International Data Transfers

We may process or store information in countries outside of where you reside. When we transfer data internationally, we implement safeguards such as Standard Contractual Clauses or comparable mechanisms.

9. Your Rights & Choices

Depending on your location, you may have rights to control your personal data.

• Access, update, or correct inaccurate information;
• Request deletion or restriction of processing;
• Object to processing based on legitimate interests;
• Port data in a structured, commonly used format where technically feasible;
• Withdraw consent for optional processing activities.

10. Managing Preferences & Opt-Outs

You can adjust marketing subscriptions or notification settings from within your account (where available) or by using the unsubscribe link in emails.

For cookie choices, refer to your browser settings or native controls on your device.

11. Children's Privacy

WeLoveTest is not directed to children under 16 (or the age required by local law). We do not knowingly collect personal information from children without verifiable parental consent.

If you believe a child has provided data to us, please contact hello@welovetest.net so we can delete it.

12. Changes to This Policy

We may update this policy to reflect product, legal, or regulatory developments. When changes are material, we will provide additional notice where practicable.

The revised policy becomes effective on the updated date. Your continued use of the Service indicates acceptance of the changes.

13. Contact

If you have questions, requests, or complaints about privacy, email us at hello@welovetest.net.